Sustainable Business Growth
For Pantech Global, sustainable business growth is about more than financial performance. It reflects our ability to balance economic resilience, responsible resource stewardship, and social accountability — creating value that extends beyond shareholder returns to our employees, suppliers, customers, and the communities in which we operate. As a specialised manufacturer and exporter serving critical industries worldwide, we recognise that our long-term competitiveness depends on the same foundations that make us a trusted, reliable partner: consistent quality, responsible sourcing, and disciplined economic management.
Economic Performance
Decent Work and Economic Growth
Beyond creating local employment, we uphold strong occupational health and safety standards and cultivate a workplace that supports employee well-being.
- Risk: Economic downturns, inflationary pressures and market volatility may adversely impact Pantech Global’s financial performance and operational continuity.
- Opportunity: Strengthening business resilience through prudent financial management and operational efficiency enhances long-term competitiveness and sustainability.
- Disciplined execution of business strategy, keeping all necessary approvals, licences, permits, and certifications in good standing.
- Continued investment in machinery supporting the manufacture and export of butt weld pipe fittings and welded pipes for industrial fluid transmission applications.
- Products serve critical industrial operations across 27 international markets, reinforcing the global relevance of the business.
| FY2025 (RM’000) | FY2026 (RM’000) | |
|---|---|---|
| Direct Economic Value Generated | ||
| Revenue | 82,580 | 516,290 |
| Bargain Purchase | 52,342 | – |
| Other Income | 167 | 3,319 |
| Interest Income | 528 | 4,549 |
| 135,617 | 524,158 | |
| Operating Costs | ||
| Materials, operating and administrative expenses | 60,782 | 352,443 |
| Selling and distribution expenses | 3,085 | 37,105 |
| 63,867 | 389,548 | |
| Employee Wages and Benefits | ||
| Wages, salaries, defined contributions and others | 7,313 | 44,231 |
| Payments to Providers of Capital | ||
| Interest payments | 1,249 | 6,992 |
| Dividend paid to shareholders | – | 42,500 |
| 1,249 | 49,492 | |
| Community Investments | ||
| Contributions to charities, community and social programmes | 78 | 101 |
| Payments to Government | ||
| Tax expense | 3,630 | 13,736 |
| Economic Value Distributed | 76,137 | 497,108 |
| Economic Value Retained | 59,480 | 27,050 |
Further reading on our financial reports are available on our website: https://pantech-group.com/investor-relations/.
Supply Chain Management
Decent Work and Economic Growth
Beyond creating local employment, we uphold strong occupational health and safety standards and cultivate a workplace that supports employee well-being.
Industry, Innovation and Infrastructure
We align our operations with recognised industry standards and regulations, while investing in technologies that strengthen infrastructure and drive innovation.
Peace, Justice and Strong Institutions
An ethical, diverse, and inclusive workplace culture reflects our contribution to a just and peaceful society.
Partnerships for the Goals
We collaborate with stakeholders across our value chain to advance shared sustainability objectives.
- Risk: Supply chain disruptions and supplier non-compliance can cause production delays and lead to reputational damage.
- Opportunity: Stringent sourcing procedures and strong supplier relationships ensure a stable supply chain, dependable quality, and enhanced corporate reputation.
- Guided by three key principles: Traceable Materials (rigorous controls to uphold compliance and traceability to country of manufacture), Local Focus (prioritising local sourcing for administrative and operating expenditures where commercially practicable), and Sustainability Collaboration (progressively extending sustainability expectations to suppliers, contractors, service providers, and consultants).
- Existing and prospective suppliers are evaluated objectively against defined criteria — material quality, reliability, lead time, and cost competitiveness.
- Social and environmental considerations are factored into sourcing decisions, alongside communication of ABAC and Whistleblowing policies to the supplier base.
- Given the nature of the business, raw materials are procured overseas, while administrative and operating purchases are sourced locally where commercially sound.
| FY2025 | FY2026 | |
|---|---|---|
| Proportion of spending on local suppliers | 19% | 15% |
Customer Satisfaction and Product Quality
Industry, Innovation and Infrastructure
We align our operations with recognised industry standards and regulations, while investing in technologies that strengthen infrastructure and drive innovation.
Responsible Consumption and Production
We apply the 4R principles — Reduce, Reuse, Recycle, Recover — to maximise resource efficiency and minimise waste across our operations.
- Risk: Product defects, delayed deliveries, or failure to meet customer expectations may result in loss of customer confidence and reduced market competitiveness.
- Opportunity: Delivering consistent product quality and reliable service strengthens customer trust, retention, and long-term business growth.
- Commitment to delivering high-quality products and services that meet evolving customer expectations, with a focus on timely delivery, responsiveness, and effective communication.
- Annual customer satisfaction surveys conducted across operating subsidiaries, assessing product quality and range, delivery timeliness and reliability, responsiveness, and customer engagement.
- Feedback is reviewed by management to drive continuous improvement in service standards, operational efficiency, and customer experience.
FY2026
- PSA recorded an average customer satisfaction score of 95%.
- PSI recorded an average customer satisfaction score of 86%.